As part of this project, we worked to design two distinct methods of contact exchange.
- ‘Phone-Out-of-Pocket’ (POP) that would allow users to use their phones to exchange information in person with another individual they are currently speaking with, and
- the new ‘Phone-In-Pocket’ (PIP) that would afford users the opportunity to exchange information after an interaction had occurred by collecting data from others around them into a list users could later use.
Key Concepts: Contextual Inquiry, Affinity Diagramming, User Stories, Lo-fi Prototyping, Think Aloud, Interactive Prototyping, Heurestic Evaluation, and Qualitative Research
Tools and Langauages: Framer Studio, JustInMind, Adobe Illustrator, Pixate, Marvel, Paper, Pencil, Scissors, Sticky Notes, Glue, Tape
The heuristic evaluation led to a few interesting results:
- Users confused between PIP and POP mode
- User prefered constrained set of options in accepting and sharing contacts vs being presented with a large set of options
- Icons such as ‘Switching modes’ and ‘PIP Contacts’ were misinterpreted or confused
- Uncertainty and diverse opinions in profile selection illustrated the need to have a consolidated prototype for testing
To develop the functional prototype we narrowed down the set of tools we were exploring during earlier stages to a narrower set of tools that would afford us the fidelity, flexibility and latitude in designing a prototype that would allow the user to experience the app fully. The team used Adobe Illustrator for creating layouts and designs including drawing a fresh set of icons. Once the designs and illustrations were created we used Framer Studio, an IDE for Framer.js for converting the designs and illustrations into a functional and interactive prototype.